Bead Necklace

Das sind Rückgabebedingungen. Hier können Sie Ihren Kunden erklären, was zu tun ist, falls diese mit dem Kauf nicht zufrieden sind. Klare Widerrufs- und Rückgabebedingungen sind rechtlich vorgeschrieben und sind eine gute Möglichkeit das Vertrauen Ihrer Kunden zu gewinnen.

Das sind Versandbedingungen. Hier können Sie Ihre Kunden über Versand, Verpackung und Porto informieren. Klare Versandbedingungen sind eine gute Möglichkeit, um das Vertrauen der Kunden in Ihren Online-Shop zu stärken. Hier können Sie zeigen, dass Ihr Shop seriös und zuverlässig ist.

Jewelry can be returned within 14 days from its delivery day at own expense. Our Customer Care will assess the request (based on return eligibility). 

HOW TO REQUEST A RETURN?

1. Email PLY to request a return​

Email service@prettylittleyou.net including:

• Order number which can be found in your order confirmation email.

• A clear picture of the product

• Reason for return.

​

2. Prepare your return parcel including:

• All original packaging and product

• Filled-in return form which you received from our Customer Service.

• Return using your preferred parcel service.  

Once your item is received, please allow us 10 business days for processing and review. Once approved, you will receive an email confirmation. The refund will be validated after receipt and verification of the jewel. Your refund will then take place within 2 to 3 days. Bear in mind that we do not refund the shipping costs of your original order.

The prices indicated are for the standard shipment options of the dutch post office. In case additional options are wished contact us at service@prettylittleyou.net.

​It is possible that customs duties apply on the shipments, these will not be reimbursed by PLY.

 

CURRENT RATES:

Pick Up                     Free

NL                              € 4,60.          Free on orders over €80,-

Germany.                € 6,00.          Free on orders over €80,-

Belgium.                  € 6,00           Free on orders over €80,-

EU 1*.                        € 12,50         Free on orders over €150,-

EU 2**.                      € 18,00         Free on orders over €150,-

WORLD.                  € 24,-            Free on orders over €150,-